If you would like to exchange or return an item, you can return the goods within 14 days of receiving your complete order.

Send us the filled out cancellation form with the corresponding articles:

noni Mode GmbH
Lichtstrasse 26-28
50825 Cologne

Alternatively, you can also send us your cancellation by e-mail:

Print and purchase a return voucher via our
portal. All returns will be handled with DHL (Germany) and UPS (worldwide).

Dropoff your return at an acceptance point of your choice.

For returns outside the EU please note: In the customs context, you are exporter, which means that you are responsible for proper registration of the goods. For this purpose, we ask you to obtain the relevant information from the customs authority responsible for you.

If you have any more questions, please take a look at our FAQ section or feel free to contact us here.

Return costs