If you would like to exchange or return an item, you can return the goods within 30 days of receiving your complete order.

Send us the filled out cancellation form with the corresponding articles:

noni GmbH
Lichtstrasse 26-28
50825 Cologne

Alternatively, you can also send us your cancellation by e-mail: widerruf@noni-mode.de


Print a return voucher via our
portal. All returns will be handled eco-friendly with DHL GoGreen.

Dropoff your return at a DHL acceptance point of your choice: click here  for a DHL shop in your area.

Current developments at DHL regarding shipping during the Corona pandemic will be provided to you in advance. here.

For returns outside the EU please note: In the customs context, you are exporter, which means that you are responsible for proper registration of the goods. For this purpose, we ask you to obtain the relevant information from the customs authority responsible for you.

Return costs