If you would like to exchange or return an item, you can return the goods within 14 days of receiving your complete order.

Send us the filled out cancellation form together with the corresponding articles:

noni GmbH
Lichtstrasse 26-28
50825 Cologne

Alternatively, you can also send us your cancellation by e-mail: widerruf@noni-mode.de

About our
portal you can create a free return voucher. All returns will be handled climate-friendly with DHL GoGreen.

Dropoff your return at a DHL acceptance point of your choice: you can find the DHL parcel shop nearest to you at here find it.

Current developments at DHL regarding shipping during the Corona pandemic will be provided to you in advance. here.

Please note for returns outside the EU: In the customs context, you are exporter:in, which means that you are responsible for proper registration of the goods. For this purpose, we ask you to obtain the relevant information from the customs authority responsible for you.

Return costs

Please note that we only offer free return labels for return shipments within Germany. For return shipments from abroad, you can obtain an inexpensive UPS return label from us. You can find out the costs from the following table