Please note: We can only take back shoes if the shoes, protective film and packaging are in perfect condition.
At noni, all items can be returned free of charge. If you are not sure about a size or a model, feel free to order several models.
Please only try on your ordered shoes on a carpet. Wooden or stone floors can easily scratch the sole. If you don't have a carpet, put a blanket or towel underneath to try on the shoes. Please repack the shoes carefully and make sure that the heel does not press into the leather of the other shoe.
Depending on the manufacturer, there may be a thin protective film under the sole of your shoe. However, this only protects your shoes from light wear, such as trying them on carefully on a carpeted floor. After deciding on your dream shoe, you can remove the film.
Please use our or another sturdy box for the return shipment.